I requested a withdrawal of ₺839 from my 1Win account, but the money never arrived. Customer support insists that the payment was processed successfully, yet my account balance has not changed and there is no transaction record showing the funds were deposited.
It has now been almost a month since my withdrawal request on December 8, 2024, at 15:20, but I am still waiting for my money. My account number is 101181010, and I expect an immediate resolution.
Where is my money? I demand that 1Win either complete the withdrawal or provide proof of the transaction. Ignoring customers and delaying payments damages your credibility. I will escalate this issue if it is not resolved quickly!
On August 21, 2025, at 11:49 AM, I submitted a withdrawal request of ₺8,000 from my 1win account via bank transfer. However, this amount never reached my bank account. I contacted customer service multiple times, even providing a PDF statement of my account activity to clearly show that no funds wer...
I deposited ₺7500 into my 1win account, expecting it to be credited instantly or within minutes, as it happens on other platforms. However, it has now been over 24 hours, and the money is still not in my account. I contacted customer support, but their assistance is extremely poor and unhelpful. I ...
On September 17, 2025, I submitted a ₺2,449 withdrawal request through the Express Transfer method on 1win. Normally, all of my previous withdrawals were processed within 15 minutes, but this time more than 1 hour and 30 minutes passed, and the money has still not been deposited into my account. On...
On August 26, 2025, I submitted a ₺7,000 withdrawal request on 1win using the bank transfer method. Despite the time that has passed, my money has still not reached my bank account, and the transaction status continues to show as “in progress.” During this period, I contacted 1win customer service ...
