1Win UPI Deposit Failed

Pratik · 2026-04-01T22:49:17+03:00

I am writing to report a serious issue regarding a failed deposit on my 1win account. On 31 March at around 9:58 pm, I made a deposit of 9,000 rupees via UPI. The amount was successfully debited from my bank account, but on my 1win account the transaction showed as “cancelled,” and the money has still not been credited anywhere. More than 24 hours have passed since the transaction, and I have neither received the funds back in my bank account nor seen them added to my 1win balance. I contacted 1win support, but they have not responded properly and only told me to wait, without giving any clear information, confirmation, or timeframe. I am using 1win from India, and I request that this issue be resolved urgently. I want my 9,000 rupees either credited to my 1win account balance or fully refunded back to my bank/UPI account as soon as possible, along with a clear explanation of what went wrong with this transaction.

1win

Hello! We understand that waiting for your deposit can be frustrating, and we sincerely apologize for the delay. Your request has been sent for expedited processing, and we are doing everything possible to ensure the deposit is credited to your account as quickly as possible. We are closely monitoring the situation and will notify you as soon as the transaction is completed.

Pratik

Please resolve this quickly, as this situation is not acceptable on any grounds. You should now provide me with the exact status of my payment, as it has already been 2 days. I want my ₹9000 as soon as possible.

1win

Hello! We understand that this delay in crediting your funds is causing you considerable inconvenience. Your deposit is currently still being processed by the payment provider. We are closely monitoring the status and are already working to ensure the funds are credited as soon as possible. If we require any further information for verification, we will immediately let you know. As soon as the transaction is complete, your balance will be updated automatically.

1win

Hello! We’ve reviewed your situation, and are glad to confirm that your deposit has been successfully credited to your account in full. The funds are now available for use in games or bets. If you notice anything unusual again or have additional questions, feel free to contact support — we’ll be happy to help.