I am writing regarding an issue with a canceled deposit on my 1win account (Account ID: 355722814).
On March 23, 2026, at approximately 10:39 PM, I made a deposit of ₹1,000 using SBI UPI. The amount was successfully debited from my bank account, but in my 1win account the transaction is marked as “cancelled,” and the funds have not been credited or refunded in any way.
Although the payment was deducted from my SBI account, my 1win balance has not been updated, and I have not received any clear information or refund regarding this failed transaction. I contacted 1win customer support about this issue, but I did not receive any response.
I request that this canceled deposit be urgently investigated and that the ₹1,000 deducted on March 23, 2026, at 10:39 PM be either credited to my 1win account or refunded to my bank account as soon as possible. I also expect a clear explanation of why this transaction was marked as canceled despite the funds being debited.
On 11 February 2026 at around 10:29 PM, I made a deposit of 1,200 rupees to my 1win account (account ID: 345376***) using the UPI option, funded from my State Bank of India account. The amount was successfully debited from my bank, and the transaction appears as successful in my bank records with UT...
On January 28, 2026, I made a deposit of ₹9,800 via UPI to my 1win account. The payment was successfully completed on the payment page, but the balance was never credited to my gaming account. Although the money was deducted from my account and the transaction shows as successful, my 1win account s...
I made a deposit of 9,000 INR to my 1win account on 11/02/2026 at around 3:44 p.m. using SBIPAY UPI. The amount has been debited from my bank/UPI account, but it is still not reflected in my 1win balance and is shown as pending. The transaction number for this payment is 100426619912. I contacted 1w...
On 1 March, I made a UPI transfer of 300 INR from my SBI bank account to add balance to my 1win account. The transaction shows as successful from the SBI side, with reference number 606022985214, but the amount has not been credited to my 1win account. Again, on 2 March, I made another UPI transfer ...
I am writing regarding an issue I experienced with deposits on 1win via UPI on 17 and 18 March. During these two days, my deposit attempts were repeatedly rejected on the platform, but the money was still deducted from my account multiple times, with a total amount of ₹1800 taken. Despite the deduct...
