On October 31, 2025, at 8:20 p.m., I made a bank transfer of $10 USD to the account named “**elge Matbaa*** ve Ka**ılık Limited” for a deposit on the 1win platform. However, even after several hours, the amount still hasn’t been credited to my account. My membership ID is 336724626.
I have the payment receipt, and I’m certain the transaction was completed correctly. I contacted live chat support on the website, but all I was told was that I’d “receive a response within 24 hours.” No real solution has been offered so far, and my issue remains unresolved.
This is the first time I’ve encountered such a problem, and it has completely shaken my trust in the platform.
I request that my $10 USD deposit be credited to my account immediately, and that this issue be resolved as soon as possible.
I deposited ₺10,000 into my 1win account, but even after nearly 35 hours, the funds have not been credited. I provided all the necessary transaction details, including receipts and confirmation of the transfer, yet I have not received any resolution or even a response from the platform. Despite tra...
On July 31, 2025, I deposited ₺10,000 into my 1win account (ID: 87681678) via bank transfer. Even though 15 days have passed, the money has still not been credited to my account. At first, I was asked to provide a video proof of the transfer, which I submitted. Then, I was required to send a bank r...
I deposited ₺ onto 1Win 10 days ago, but the funds have yet to appear in my account. I’ve contacted support multiple times, yet no one is genuinely addressing the issue. Instead of offering a resolution, they keep asking me to resend the same bank receipt over and over again. I’ve submitted the proo...
On March 18, 2025, at 15:45, I made a deposit to my 1Win account, but the money has still not appeared in my balance. I’ve waited patiently, but it’s now been far too long without any resolution. Trying to contact customer support is like chasing a ghost. When I finally got through, they first told...
