On March 18, 2025, at 15:45, I made a deposit to my 1Win account, but the money has still not appeared in my balance. I’ve waited patiently, but it’s now been far too long without any resolution.
Trying to contact customer support is like chasing a ghost. When I finally got through, they first told me to wait 24 hours. Now, all I get is a generic message saying “you’re in the queue.” No one is providing real help, and I’m getting no updates or clear answers.
I deposited ₺ expecting fast and secure processing—especially from a platform that handles financial transactions. This lack of communication and action is unacceptable.
I deposited ₺7500 into my 1win account, expecting it to be credited instantly or within minutes, as it happens on other platforms. However, it has now been over 24 hours, and the money is still not in my account. I contacted customer support, but their assistance is extremely poor and unhelpful. I ...
On October 25, 2025, at 18:30, I requested a withdrawal of ₺5,000 from my 1win account to my bank account. However, even after a week, the money has not been credited. The status of my withdrawal remains “in process,” with no error messages or updates. During this time, I contacted customer support ...
On August 26, 2025, I submitted a ₺7,000 withdrawal request on 1win using the bank transfer method. Despite the time that has passed, my money has still not reached my bank account, and the transaction status continues to show as “in progress.” During this period, I contacted 1win customer service ...
On May 19, 2025, I deposited ₺2,000 and an additional ₺130 as a test into my 1win account. It’s now been 3 full days, and the money still hasn’t shown up in my balance. When I reached out to customer service, they told me to wait 24 hours. I did. Still nothing. Then they said the transaction was und...
On October 22, 2025, at 00:14, I requested a withdrawal of ₺4,500 from my 1win account to my Garanti Bank account. However, even after a week, the money has still not been deposited. My account shows the status as “in process,” with no error message. During this time, I contacted customer support mu...
