5
Oğuz is very satisfied with the result
Resolved

My 1win Deposits Not Credited After 3 Days

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Oğuz
October 14, 2024 9:12 pm
314
Oğuz's Thank You Message
“The investments have been credited to my account. Thank you.”

I have been using the 1win platform for about 8-9 months, and recently, I encountered a significant issue. Three days ago, I made deposits of ₺5,000 and ₺975, which were confirmed but never credited to my account. Yesterday, I made another deposit of ₺5,000, but again, none of the transactions were reflected in my account. Today, I was told by the system that there are no pending payments. Customer service continues to tell me to wait 24 hours, but after three days, I still haven’t seen any resolution.

I urgently need clarification and for my funds to be properly credited to my account, as this situation is unacceptable.

Oğuz
Oğuz
October 18, 2024 9:52 pm

The investments have been credited to my account. Thank you.

July 28, 2025 5:22 pm (9 months after complaint)

Hello! We are glad that your issue has been resolved. If you have any questions, you can contact us through our technical support chat. We are always available and happy to assist you. Best regards, 1win team.

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