On March 13, 2023, I filed a complaint through Xolvie, and the relevant companies contacted me to discuss my dissatisfaction. However, when Zurich Insurance contacted me on March 15, 2023, they did not speak in good faith, and I informed them that if necessary, I would take legal action. Later that day, around 23:00, I checked my vehicle and insurance information through e-government and discovered that my insurance policy, number 26194480, had been canceled. Zurich Insurance's response to my complaint on 13/03/2023 demonstrated that they refused to admit wrongdoing and left the consumer and policyholder in a difficult situation, causing financial harm during these difficult economic times. They proved that they are a company that does not deserve to be in this industry and will go bankrupt if they continue to cause harm. I will file complaints with all relevant authorities in accordance with Consumer Protection Law No. 6502 and initiate legal proceedings. When I contacted my insurance company, sigortam.net, to inquire about why my policy did not appear on e-government, I was informed that my policy had been canceled without explanation by the insurance company. I requested an investigation, and as a result, I am announcing that I will file legal action to ensure the continuation of my policy and receive an apology.
On 03/09/2025, I went for a vehicle inspection in Mersin with my car, license plate 33 ELH 82, and failed due to the handbrakes not holding strongly enough, so I scheduled a re-inspection for 17/09/2025. However, on 04/09/2025, an accident occurred when a closed-body Doblo with license plate 33 ANN ...
I have car insurance with Zurich Insurance. A week ago, another vehicle backed into my car, causing damage with its tow hitch (!). Naturally, I filed a claim with my insurance and had my car towed to an authorized repair shop. Despite numerous calls since the incident on March 26, 2024, I still hav...
Zurich Insurance in Turkey has managed to provide the worst service and support I have ever encountered. I am amazed at how such a disorganized and inefficient organization can exist. Despite paying four times more for my insurance than other offers I received, it has become one of my biggest regret...
I reported a water leak in my home, which is actively insured by Zurich Insurance, and opened a damage claim with the number 1080791. The claim was opened on August 19, 2024, but neither the expert nor anyone from the insurance company has contacted me, and no action has been taken regarding the rep...
On August 12, 2024, I took my vehicle to Ankara/Turkey ALC for damage assessment. It was checked there and my insurance information was taken. On September 16, 2024, I was called to return my vehicle and I returned it to ALC on the morning of September 16, 2024. I called Zurich Insurance at 9 am the...
Comments