I placed an order through Zara.com, order number 5383*65, and I’m extremely frustrated by the complete lack of transparency and customer service regarding its delivery status. There is no email confirmation, no contact number, and no clear tracking information provided on the website. When I log into my account, I can't even find basic order details. I have no idea if the package was delivered, where it was sent, or who received it.
This is unacceptable from a global brand like Zara. As a paying customer, I have the right to know where my purchase is. There should be clear, accessible support in place to resolve such issues—but Zara offers no help whatsoever.
I demand an immediate update on my order status, including proof of delivery and where it was left. If the product cannot be located, I expect a full refund without delay. Zara must improve its customer communication and stop leaving buyers in the dark.
I decided to cancel my Zara order (Order No: 5383*****95) after being unable to reach the assigned shipping company for over two and a half weeks. I informed Zara of my decision and was told that the order had been canceled. However, I never received any confirmation email to verify this cancellatio...
My Zara order (tracking number 5363*55) has been stuck in shipping for over a month. At this point, it’s clear that the package is either lost or severely delayed. I have repeatedly contacted Zara’s online customer service, but instead of providing a real solution, they just keep stalling with gener...
I am frustrated with Zara’s delivery service. The delivery date for my order has passed, yet my package still hasn’t arrived. I’ve contacted Zara’s customer service multiple times, but they have been absolutely unhelpful. I’ve received no clear updates, and I cannot even reach the shipping company t...
I am extremely frustrated with my Zara order (number 53138769173) that seems to have disappeared during the delivery process. The lack of communication from Zara is incredibly disappointing. After multiple attempts to reach out through various online channels, I have been assured that I will receive...
As a loyal Zara customer, both online and in-store, I am highly unhappy with my recent online purchase. On July 15th, I placed an order, and on July 18th at 11:19 PM, I received a notification stating that the product had been delivered. However, I never received the package and was not asked for th...
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