I have a YouHodler account roughly three years old. I passed the required standard verification process without any problems when I first registered, then made a few trades and could deposit money. I chose to let the account lie inactive for a little when the crypto market fell. Prices have recovered, hence I wanted to take some money out of there. YouHodler insisted, surprisingly, that I repeat the whole verification process. Using the identical paperwork as before, the scanning of my passport failed because of inadequate illumination. I have been locked out of my account since then, and my repeated requests to attempt the verification under better lighting have been turned aside. Especially after years of verified user status, this is beyond annoying.
I’ve had a really disappointing experience with YouHodler. I put some crypto into my account, and out of nowhere, they froze it and locked my funds, leaving me with no way to get to them. I contacted support, and they informed me that I had to finish AML verification. I went ahead and submitted all ...
YouHodler makes depositing your money shockingly simple, but the misery starts when you want to take it out. They don't tell you straight forward about all the hoops you'll have to pass in order to get your money out. Once I tried to withdraw, they started bombards me with nonce demands for personal...
My KYC experience with Upbit was the worst I had ever had. From the EU, the US, Japan, and even smaller platforms in South Korea, I have utilized banking services; none have been as annoying as this. The verification process is unduly tiresome and requires constant paperwork submissions only for the...
I have $35 stuck in my CoinPayments account for over a year, and I still haven’t been able to withdraw it. I’ve contacted support multiple times, but they’ve been completely unhelpful and unresponsive. Every attempt to get assistance leads nowhere. I even tried converting the funds to another coin ...
With regard to withdrawals, YouHodler has only been a headache. Using the BEP20 network, I attempted to withdraw my USDC, however the transaction has been frozen on "processing" for what seems to be eternity. nor progress, nor updates—just the same status over and over. Seeking some responses, I con...
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