I Got a Code Instead of a Real Solution for a Faulty Product by Yemek Sepeti

Instead of resolving my complaint about the faulty product by contacting the relevant company, Yemek Sepeti had the audacity to come up with a ridiculous offer like "let's create a ₺70 return code for you"—which is basically their way of telling me to order from them again, as if that somehow solves the problem. I clearly stated that I wanted a proper resolution, not a discount to cover up the issue. Their offer completely ignored the inconvenience I experienced. In reality, they made no effort to help me or provide a real solution. It feels like they're just trying to sweep the problem under the rug rather than take accountability.