BDG Win Account Locked With Error LL6 Without Explanation

I have been using my BDG Win / BDG Game account regularly, but my account was suddenly locked and I can no longer log in. When I try to access my account, the system shows the error message “Error: ll6 User has been locked”. I did not receive any prior information about a violation or any explanation for why my account was blocked. I want to know clearly on what basis my account has been locked and why this action was taken without notifying me. I request that you urgently review my account, provide a clear written explanation for the lock, and, if there is no justified and proven violation, immediately unlock my account and restore my access.