My Yamaha Tracer 900 motorcycle, purchased brand new from Mototaş Ataşehir in 2021 with 0 kilometers and a 3-year warranty, started experiencing a problem approximately 6 months ago. Despite multiple visits to the authorized service center to address the issue of the engine not receiving gas in 1st gear and the engine warning light coming on after stalling, the problem remained unresolved. Consequently, I requested a refund for my motorcycle. However, neither the service center nor Yamaha Turkey, with whom I communicated through Mrs. Ayşegül and Ms. Seren, has been responsive to my requests or concerns. They seem to be delaying the resolution. My husband and I were exposed to the risk of an accident due to the motorcycle stalling in traffic. While they claim to have had the bike at the service center for a week now, I have been dealing with this issue for 6 months. I kindly request that they either return my motorcycle, compensate me for the inconvenience, refund my money, or provide a replacement with a defect-free engine. This situation has been both frustrating and potentially dangerous.
I am writing this because I had a lot of trouble with Yamaha Istanbul Service that made me worried and let down. My motorcycle has had a lot of technical problems, and every time I took it to the servicing, my anxieties only grew. I don't trust the car or the support anymore because there hasn't bee...
On 27.08.2025, I left my Yamaha Tricity 155 motorcycle at the Authorized Service with no issues, fully functional, only for its annual maintenance. After the service, when the motorcycle was delivered back to me, I realized the brakes did not work at all and immediately asked the service for an expl...
I'm a Yamaha Tracer 900 user, and initially, my bike was making a slight noise when cold, but it would stop once the engine reached 40 degrees. I took it to Yamaha Premium service, where I was told it would take 10 days to inspect. They said if I had them repair the issue, they wouldn't charge for t...
My motorcycle's engine began acting strangely on August 20, 2023, while I was riding through the city. The engine noise changed as the speed decreased and the oil lamp flickered. I pulled over, summoned a tow truck, and called the service center. Suleyman Kal**** is the owner of Motor Ticaret Kenan ...
I purchased a brand-new Honda CB500 Hornet motorcycle on January 31, 2025. Unfortunately, just over a month later, on March 11, 2025, I discovered a fluid leak in the front brake master cylinder. This is a serious safety concern, especially for a new vehicle. I immediately took the bike to Ordu Hon...
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