I bought a Xiaomi robot vacuum mop Pro 2 less than a year ago, and the water tank for the mop has broken. I want to purchase a replacement, but I couldn't find it anywhere despite multiple searches and inquiries. I've contacted Xiaomi's own service, and they mentioned they would assist if I send the vacuum with all its parts. However, I don't want to send the entire vacuum to the service, I just need the spare part and am willing to pay for it. It's frustrating that I can't use the product I paid 8,000 to 9,000 for just because I can't find a replacement part for sale.
Last year, I purchased the Xiaomi Vacuum Mop Pro robot vacuum from the seller Hepsiburada on the Hepsiburada website. The water tank was leaking, but I decided to use it only in vacuum mode, never setting up regular use. I cleaned the filters and the tray when they were full. It never fell as it was...
My Xiaomi Vacuum Mop 2 Pro Plus is still under warranty, yet E** technical service refused to repair it**. Instead of fixing the issues as they should, they demanded I pay for the necessary repairs—so what’s the point of having a warranty? On top of that, they didn’t even replace the parts that sho...
The water tank of my Xiaomi S20+ robot vacuum cleaner cracked out of nowhere. I was about to fill it with water to start it, and I noticed that water was leaking from the edge. It is not even just a crack; it is broken from the mouth part. Considering the price of the device, such a problem is compl...
I'd like to discuss a problem with the Xiaomi Mop Pro 2 robot vacuum I purchased from Trendyol. Due to a broken spring on the robot's wheel, we requested a warranty document. We contacted Trendyol because there was no warranty document or list of service centers inside the box, and they advised us t...
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