On April 25, 2023, I bought the Xiaomi Mi Band 7 from the Adana Optimum Teknosa store, but it was broken. As a customer who has used the Mi Band 6, 5, and 4, I could tell right away that none of the features worked right. On May 5, 2023, 15 days after I bought it, I took it back to the store to get my money back. They sent the item in for warranty repairs, and on May 17, I got a message that the job was done. When I went to the store to find out if the product was still available, they told me it wasn't and sent me home without it. After some time, they didn't tell me anything new, so I went back to the store on March 6. They hadn't fixed the problem that was covered by the warranty, and to my surprise, they said I was lying! They didn't tell me anything or send me any messages about the product coming back from warranty. Even though the law said I should get a refund, they said the product hadn't arrived at the store until May 17. When I tried the product back in the store, none of the problems that had been reported before were fixed. The flaws didn't get fixed! I sent the product back to get a refund on June 3, and I still haven't heard anything as of today, June 30. In every way, I'm being treated badly. Even though they tried to send me the broken product back, that wasn't enough. On top of that, they kept me waiting for 2 months under the guise of a warranty.
On September 11, 2022, I purchased a Mi Robot Vacuum Mop 2 Pro+ Black Standard with IMEI number 30107.0003784 from Teknomi Teknoloji’s store in Kocaeli. After the product malfunctioned, I returned it to the same store for warranty repair on September 8, 2024. Today is November 13, 2024, and despite ...
On May 13, 2023, I went to Aqua Florya Mi Store to buy a Xiaomi robot vacuum as a gift. The next day, after being charged, it stopped working after just two minutes of cleaning, which immediately drained the battery. When I took the item back to the store, they told me they would send it to the serv...
On May 19, 2022, I ordered a Xiaomi Mi Robot Vacuum Mop 2-in-1 Essential wireless vacuum from Teknosa's website via E**** and had it delivered to Sanliurfa. Unfortunately, I did not have the opportunity to use it there, so I brought it home to Ankara. When I tried to use it, I discovered that it had...
I went to the Mi Store on November 20, 2022, and paid 1100 TL for a Bluetooth headset that I purchased there. It started acting up after four to five months, so I took advantage of the warranty and took it to an authorized repair service. However, after two months, they returned the headset with the...
On December 28, 2023, I purchased a Xiaomi Lydsto Robot Vacuum Cleaner R1D White from the Xiaomi store in Antalya Özdilek AVM. Since then, the device has broken down three times, and Evofone Bilgi Tekn. San. Tic. Ltd. Şti. (Tax ID: 2710750486) has supposedly repaired it each time. The first issue w...
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