Congrats to all the Bood technical specialists who made this product! Honestly, the device was returned in its original condition. The warranty is still good. The Xiaomi G10 upright vacuum was delivered with a battery error 7. It came back in the same manner. It's been nearly a month. I kept reminding them multiple times. When I called, they said they had finished calibrating. We're still testing and all that. If you tested it, you must have noticed that the device isn't working. The device isn't working. Can you help us figure out a solution to our problem? Please prioritize us and give us a detailed explanation. I made a phone call to get some information about the device. I was fortunate that I managed to get through. Do people actually enjoy making others wait? Can you please give me a device that actually works and has a warranty?
Due to a short battery life issue, I sent my Xiaomi 1c Vacuum Mop robot vacuum to the service center on May 8, 2023, as the warranty was still valid. They informed me that a new battery was required. I paid 600 because they claimed the warranty did not cover it. However, after reading the website re...
I purchased a Xiaomi G10 vertical vacuum cleaner from Vatan Bilgisayar as a gift for my mother. The vacuum cleaner's battery depletes much faster than the times specified for each mode. During the sale, they claimed the battery lasted longer, but the actual usage didn't match the description. I sent...
On 26.12.2023 I purchased a Xiaomi Robot Vacuum S10+ from Mi store. From almost the beginning, the device has constantly had problems and I have had to send it to service again and again. Within this short period, I have faced many different faults such as sensor problems, charging issues, wet clean...
I have been using my Xiaomi S10+ robot vacuum exactly as instructed, but it suddenly stopped working and displayed an "internal sensor error." Despite the fact that the product is still under warranty, the authorized service center is claiming the issue is due to user error. This makes no sense sinc...
On 12.11.2025, I submitted my Xiaomi Robot Vacuum X10 to your service center under service number 1762932753. Although the product acceptance form clearly states that the fault detection period is 2–5 business days, this period has passed and I have still received no update. As of today, it has been...
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