On September 5, 2022, I purchased the Xiaomi Vacuum Mop Pro from Trendyol. It has been displaying errors for the past few months. I contacted Trendyol and requested that the problem be resolved. Three weeks later, I get a message saying my package is on its way, and that's the end of it. They claim that my request has been met. But here's the kicker: the vacuum hasn't been fixed, and the reason given is that the filter was dirty, which caused the malfunction. This is ridiculous! They never told me that the repair would be my responsibility. I've realized that Xiaomi isn't a trustworthy brand, and there's no one to talk to. I've sent numerous complaints, but no one has responded. When I call, there isn't even a customer service representative available; the phone just rings and rings and rings. I urgently need a solution to this problem, and I assure you that I will contact all relevant authorities about it.
My experience with the Xiaomi Vacuum Mop Pro has been nothing short of a nightmare. I sent my vacuum to Trendyol for warranty repairs not once, but twice, and each time, I was disappointed. It was returned the first time with no action taken. The second time, a note was attached claiming that they c...
I bought the Xiaomi Mi Mop 2 robot vacuum from the Trendyol seller. I bought this vacuum model from Trendyol on November 6, 2023. My wife asked why I bought something from another country, and I had no idea. So, I decided to look at the reviews and I found 192 bad reviews. I read the reviews and the...
I'd like to discuss a problem with the Xiaomi Mop Pro 2 robot vacuum I purchased from Trendyol. Due to a broken spring on the robot's wheel, we requested a warranty document. We contacted Trendyol because there was no warranty document or list of service centers inside the box, and they advised us t...
I ordered a Xiaomi robot vacuum cleaner from Trendyol. Upon arrival, I used it once, only to discover it was defective. The robot cleaner operates on its own schedule, and the sweeping process doesn't function properly. I requested a refund from Trendyol, explaining the issue. They accepted the requ...
I purchased my Xiaomi Robot Vacuum X20 Max about two months ago from the official Trendyol seller on Trendyol, paying approximately ₺33,000. I have only used the device with plain water and have never added any chemicals. However, about ten days ago, the water suction pump malfunctioned, releasing a...
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