I started using my Xiaomi air humidifier about a week ago, and the device has been making extremely loud noises ever since. I purchased it from mi.com, and this issue has been present from the very first day. Every time I use the product, it produces a disturbing level of noise, making it especially difficult to sleep at night.
I contacted customer service, but they only advised me to send the product to the service center, without offering any other solution. Since the product is still under warranty, I would like my grievance to be resolved, and I am requesting a replacement for the defective unit.
After using my Xiaomi X20 Plus robot vacuum for about five months without any issues, I started experiencing serious problems such as excessively loud noise, failure to clean properly, and the brush constantly falling off. Because of these issues, I sent the product to service a total of three times...
I'm very unhappy with my recent Xiaomi Robot Pro2 Mop purchase. When I select the mopping mode, it appears to have motor noise issues instead of mopping. It's disheartening to spend so much money on a product that doesn't work as it should, especially since I've taken such good care of it - I haven'...
I purchased the Xiaomi Mop 2 Pro robot vacuum on 22.10.23, hoping to simplify my daily cleaning. Unfortunately, within just a few months, the device started showing a persistent “collision sensor error.” Since then, I’ve sent it to service five times. Only on the first occasion did they replace the ...
We bought a Xiaomi Smart Air Purifier Elite. We weren't able to use it even a month. It started to emit a bad smell (like a burned cable). Then we took the device to the service for repairment. Then the service returned to us that thay couldn't find anything wrong with the device by falloving the pr...
I've had my Xiaomi product sent for service 7 times and it’s been replaced 3 times. What a hassle! Even after getting replacements, all three items, which were claimed to be brand new, showed up with issues. I'm quite frustrated because I haven't been able to use the product at all. It feels like I'...
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