We bought a Xiaomi Smart Air Purifier Elite. We weren't able to use it even a month. It started to emit a bad smell (like a burned cable). Then we took the device to the service for repairment. Then the service returned to us that thay couldn't find anything wrong with the device by falloving the procedure provided by Xiaomi. Then we made some phone calls with Xiaomi and local service provider. Then we took the device to the service again. Second time the service returned to us with the same explanation that they couldn't find anything wrong with the device by fallowing the procedure provided by producer(Xiaomi). If service cannot find anything wrong with the device, I thing device has a production error and must be returned from all customers. Or they have to provide a solution to this problem.
I'm very unhappy with my recent Xiaomi Robot Pro2 Mop purchase. When I select the mopping mode, it appears to have motor noise issues instead of mopping. It's disheartening to spend so much money on a product that doesn't work as it should, especially since I've taken such good care of it - I haven'...
I purchased the Xiaomi Smart Air Purifier 4 in March, and initially, it met our expectations in terms of performance. However, things took a turn for the worse when it started emitting an unpleasant odor resembling rot and garbage. Despite my diligent efforts to clean the filter regularly, the smell...
I bought the Xiaomi Mop Essential White robot vacuum in March 2022 from an authorized seller. The product broke after I barely used it. When I took it to the authorized service, they told me that the problem was my fault. They said that the breakdown happened because I didn't clean the filter proper...
I recently sent my Xiaomi Mop Pro smart vacuum to an authorized service center because it was having trouble connecting to Wi-Fi. They found that the motherboard was burned, which cost me 1600 TL to fix, and I had to pay to have the device sent back to me. To my disappointment, the device was given ...
On May 13, 2023, I went to Aqua Florya Mi Store to buy a Xiaomi robot vacuum as a gift. The next day, after being charged, it stopped working after just two minutes of cleaning, which immediately drained the battery. When I took the item back to the store, they told me they would send it to the serv...
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