Xbox Game Pass PC Refund Delayed After Cancellation

3

I am experiencing serious difficulties regarding the refund of my monthly Game Pass PC subscription purchased through Xbox. I requested a cancellation and refund on September 18, and although the order page shows the transaction as “refunded,” the amount of approximately $9 has still not been credited to my account even after a week.

Seeing the order marked as refunded while the money has still not arrived after such a long time has become extremely frustrating. I have tried to contact Xbox Support again, but either no one seems to understand the situation or I am unable to reach the appropriate support channel, so I have been unable to make any progress.

I request that the refunded amount be credited to my account as soon as possible and that I be clearly informed about the reason for this delay.

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