Worldline Fails to Issue Tax Invoice for Ingenico POS Terminal Repair
Our Ankara Bahçelievler 7th Street Tavuk Dünyası branch recently received authorized repair service from Worldline for our Ingenico POS terminal. Although the device was repaired and delivered back to our restaurant location over a week ago, Worldline has failed to issue and send the corresponding official tax invoice.
Despite explicitly instructing customer support to send the invoice to s*************@tavukdunyasi.com, every follow-up phone call yields only verbal assurances that the email will be dispatched shortly. To date, no invoice has been delivered. This ongoing delay is creating unnecessary administrative friction and directly stalling our corporate accounting and financial reconciliation procedures.
I demand that Worldline immediately generate and transmit the outstanding repair invoice to the specified email address (s*************@tavukdunyasi.com) to resolve this administrative backlog without further delay.
