We are waiting for payment under the repair service file we opened with Anadolu Sigorta, numbered 10430127250001. Although the file was closed on 26/09/2025, the payment has not yet been received. We have repeatedly shared our updated IBAN details for the payment to be made via assignment; however, the system still shows our old and inactive IBAN. Despite contacting Anadolu Sigorta’s customer service multiple times, we were only told, “there’s nothing we can do,” and a request was opened without any resolution. As a long-established and reputable insurance company, we urgently request that our ₺53,900 payment be transferred to our current IBAN and that this issue be resolved without further delay.
Under my comprehensive insurance policy with Anadolu Sigorta, my 2019 Volvo was repaired at 3e Oto Servis Hizmetleri. I have been waiting for about 10 days for the repair payments related to my claim files numbered 14661495200004 and 14661495200005. The delay in payment has caused me financial diffi...
I hold a comprehensive insurance policy (No. 1134302125) with Anadolu Sigorta for my 2023 SsangYong vehicle. After an accident that occurred on July 24, 2025, I filed a claim, but it has been nearly three months, and I still have not received my compensation payment. Throughout this period, I have c...
For the past 16 days, my claim file under my comprehensive insurance policy with Allianz has not been resolved. For my file numbered 2025 K 76191, both the damage assessment and payment processes have been deliberately delayed. During this time, an expert report was requested several times, and I su...
Under my Allianz Home Insurance policy, I filed a claim about two months ago for damage to our house. Despite having a claim file numbered 2025 YB 14297/1, the compensation amounting to approximately ₺600,000 has still not been paid. The insurance company keeps coming up with different excuses to av...
I canceled my Allianz Private Pension contract on September 30, 2025. During the call, I was informed that the ₺609 withdrawn from my credit card would be refunded to my Akbank card within five business days. However, today is October 10, 2025, and the refund has still not been processed. I have con...
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