I created a website using WordPress and paid ₺2,200 for their service. However, the site doesn’t appear in Google searches, making the entire platform seem ineffective for its intended purpose. On top of this, there’s no available contact number for customer support to resolve the issue or request a refund.
For a company claiming to be professional, this level of customer service is unacceptable. They take your money but fail to provide adequate support or ensure the functionality of their services. WordPress needs to either resolve this issue promptly by ensuring the site is visible in searches or process a full refund. This experience has been deeply frustrating and feels like a complete lack of accountability.
I purchased two domains from WordPress.com, but I realized I had made the purchase on the wrong platform. I immediately used the “Cancel and Request Refund” option in my account. Despite completing the cancellation process, my money has not been refunded. I contacted their support team to report the...
Two years ago, I purchased a WordPress site that I never used. I don’t even remember the domain name or the associated email address, which was deactivated over two years ago. Despite this, WordPress charged ₺376.80 from my card without any prior notice, reminder, or approval. This is unacceptable....
I purchased a 2-year web hosting plan from WordPress but couldn’t use it for the first 4 months. Frustrated, I requested to switch to a different product, expecting the remaining 20 months of my unused subscription to be credited as a discount. However, WordPress declined, leaving me paying for a se...
The WordPress hosting services I’ve been using are incredibly slow and inefficient, making it nearly impossible to maintain my site properly. Issues like outdated SQL errors, site slowness, flow interruptions, and HTTP 500 errors occur frequently, and there’s no real effort from the support team to ...
I purchased WordPress hosting from Cenuta.com, a reseller I found through WordPress. Unhappy with their services, I canceled within a week, expecting a refund within the promised 15 days. However, it has now been over a month, and I still haven’t received my money back. I trusted WordPress by choos...
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