I purchased a 2-year web hosting plan from WordPress but couldn’t use it for the first 4 months. Frustrated, I requested to switch to a different product, expecting the remaining 20 months of my unused subscription to be credited as a discount. However, WordPress declined, leaving me paying for a service I haven’t used. Their response was dismissive, even comparing the situation to renting an apartment—an irrelevant and unhelpful analogy. Why should I pay for something I cannot utilize? WordPress, I demand fair treatment and the option to apply my remaining subscription funds toward a new product. This level of customer service is unacceptable, and I need a resolution immediately.
Two years ago, I purchased a WordPress site that I never used. I don’t even remember the domain name or the associated email address, which was deactivated over two years ago. Despite this, WordPress charged ₺376.80 from my card without any prior notice, reminder, or approval. This is unacceptable....
I purchased two domains from WordPress.com, but I realized I had made the purchase on the wrong platform. I immediately used the “Cancel and Request Refund” option in my account. Despite completing the cancellation process, my money has not been refunded. I contacted their support team to report the...
The WordPress hosting services I’ve been using are incredibly slow and inefficient, making it nearly impossible to maintain my site properly. Issues like outdated SQL errors, site slowness, flow interruptions, and HTTP 500 errors occur frequently, and there’s no real effort from the support team to ...
I created a website using WordPress and paid ₺2,200 for their service. However, the site doesn’t appear in Google searches, making the entire platform seem ineffective for its intended purpose. On top of this, there’s no available contact number for customer support to resolve the issue or request a...
I purchased WordPress hosting from Cenuta.com, a reseller I found through WordPress. Unhappy with their services, I canceled within a week, expecting a refund within the promised 15 days. However, it has now been over a month, and I still haven’t received my money back. I trusted WordPress by choos...
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