Hello, it's been 15 days since Wise got €3530 on my behalf, but I still haven't been able to get the money. I'm sorry for any trouble this causes. They closed my account, and now I'm starting to wonder if the business has really gone out of business. We don't know why we can't get to our money. Even though we've called customer service many times, they can't help us. Even though the transfer was checked to make sure it went through, the money is still not there. I ask you humbly for your help, thank you. From the United Kingdom, someone named Ozan from Wise's customer service department called me. He told me not to worry and that the money would be there soon, but it hasn't come yet. Please help out if you can.
I’m extremely frustrated with Wise. On April 25, 2025, I made two transfer requests from my international account to my account in Turkey. Due to a mistake on my end, the funds didn’t arrive. As soon as I realized the issue, I immediately contacted Wise. They told me to update my account information...
I am writing to report a serious issue concerning a money transfer sent to me via Wise. On October 14, 2025, a transfer was made from the UK to my İş Bankası (Turkey) account in GBP. The Wise app shows the status as “Transfer successfully sent to recipient’s bank (İş Bankası Turkey),” yet as of Octo...
On December 27, I transferred 49,000₺ from my İş Bankası account in Turkey to my Wise account. Despite the funds reaching Wise, they were not credited to my account for over 10 days. After multiple failed attempts to resolve the issue through messages (at least five times), I provided all required d...
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