On January 8, 2026, I made a €50 transfer via Wise to my Sparkasse account in Germany, and this amount was credited to my account. However, when I checked my Sparkasse account, the same transaction appears to have been processed three times, showing three separate €50 entries.
Out of these, only one €50 transaction was actually deducted from my account. The other two transactions are still shown as pending/negative, resulting in a -€100 balance. Because of this, I am unable to use my funds.
The Wise reference number for this transaction is #1860092777. I attempted to contact both Wise and Sparkasse customer support, but I could not reach any representative or explain my issue to anyone, and this problem has been ongoing for days.
I request that Wise and Sparkasse immediately cancel the two incorrect €50 transactions, remove the -€100 pending/blocked balance from my account, and correct my account balance. I also request a clear explanation regarding this issue and the inconvenience it has caused.
On June 13, 2025, I attempted an international money transfer through Wise with the reference number P89701400. However, before the funds ever reached the recipient, I canceled the transaction. Despite this, my ₺1,000 has still not been refunded. I’ve been waiting for weeks and tried multiple times ...
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On October 4, 2025, I made a 600 EUR transfer through Wise (Transaction ID: #1753533076) to a Bunq Bank account in the Netherlands. However, the recipient canceled the transfer, and despite that, my money has not been refunded. I have contacted Wise customer service multiple times, but I keep recei...
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