Whiteout Survival Refuses Account Transfer for Lost Apple ID Credentials

I had a Whiteout Survival account linked to my Apple and Facebook credentials into which I had made significant financial investments. I have been unable to access this account for approximately six months because I lost and cannot recall the email address and credentials associated with my Apple account. My in-game username was [V0L] ༺༈龘༈༻.

Due to the purchases I made, I have invested considerable time and money into this account. Because my Apple account is locked, I cannot log into the game, leaving my investments wasted, even while I continued spending on a secondary account in the same game during this period. Although I submitted a support ticket through my active secondary account, customer support has refused to assist me in transferring my original account to a new email address or restoring my access.

Considering that I no longer have access to my Apple ID, I demand that the Whiteout Survival support team transfer my in-game account named [V0L] ༺༈龘༈༻ to an accessible email address or restore my access to it. I request their assistance in recovering my account so that my financial investments and efforts are not lost.