Today, without any prior warning, my WePlay account was suddenly device banned on my Android phone. When I attempted to log in, I received repeated error messages such as “Sensitive content is being managed” and “Device banned.” This was extremely frustrating because I have not violated any rules.
Previously, I also experienced a two-day ban on another phone, and when I tried again this morning, I saw a warning that my account was “linked to another account.” This is impossible because I do not use any other accounts besides my own.
I have never engaged in any inappropriate behavior, nor have I made in-game payments. My account is important to me because I actively use it to communicate with my girlfriend, and right now I am unable to reach her through the app. Despite trying to contact WePlay customer support, I have received no response at all.
I am requesting that my account and device be unbanned immediately today, and that I be given a clear explanation for why this keeps happening. I expect full access to my account restored without delay and proper customer service follow-up.
While I was playing on WePlay, another user reported me and I suddenly received a device ban. I’ve reached out to customer service multiple times, but I still haven’t received a proper or helpful response. I’ve been completely locked out of the game, and my device is banned for no valid reason. I’v...
Hello WePlay Support Team, I’m reaching out because both my account and device have been unfairly banned from using your platform. I have no idea why this happened — I haven’t violated any community guidelines or behaved inappropriately in the app. Yet now, I am completely locked out and unable to ...
My WePlay account has been wrongfully hit with a device ban, and I am beyond frustrated. I’ve done absolutely nothing wrong, yet I’ve suddenly lost access without warning or justification. This ban came out of nowhere, and I demand that it be lifted immediately. I’ve been using the app regularly an...
My WePlay account (ID: 67171843) has been hit with a device ban, and I have no idea why. I’m requesting urgent action to lift this unfair restriction. I didn’t violate any rules. In fact, I was at work yesterday and simply messaged a female friend to let her know I’d respond later. That’s it. I didn...
My WePlay account was banned without any valid reason, and I’m asking for immediate help to restore it. I haven’t violated any rules or terms of service. The only thing I did was reinstall the app a few times due to performance issues with my device. That’s it—no offensive behavior, no cheating, no ...
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