On April 18, 2025, at around 1:00 AM, I attempted to purchase 1,800 gold on my WePlay account (ID: 86439867) using 130₺. Although the app processed the transaction, it turns out my account had insufficient balance, which I only realized the next morning.
I immediately contacted customer support, explained the situation, and paid the 130₺ as requested. Initially, they said my account would be reactivated after the payment—but then they changed their decision, claiming my account would only be reopened if I repaid 499,998 gold, which they now price at ₺23,199.99.
They accuse me of purchasing that amount and withdrawing it back, yet there is no official transaction, charge, or refund record in my Apple or bank statements to prove this ever happened. Their claim is completely baseless, and my account was unjustly suspended.
On August 22, 2025, while playing an online game through WePlay, my account suddenly received a device ban even though I had not committed any rule violation. I was in the process of improving and upgrading my account, and there was absolutely no cheating, inappropriate behavior, or suspicious activ...
On December 7, 2025, at around 04:31:45, I made an in-game purchase through Weplay. My intention was to buy 3,000 gold for $6. Even though I confirmed the transaction with my Akbank card, the system instead charged me the amount corresponding to 50,000 gold, resulting in a payment far higher than wh...
On August 7, 2025, I attempted to purchase gold on Weplay by transferring ₺510 via Ziraat Bank to my account (ID: 27924638). The transaction went through without any error message, yet the gold was never credited to my account. Instead, the money remained in the bank transfer record and did not appe...
I’ve been using the WePlay mobile app and have successfully made payments up to VIP level 5 without any issues. However, about one month ago, my device was permanently banned without any explanation or reason provided. Despite requesting clarification from support, no valid reason was given. My acco...
My WePlay account was wrongfully suspended several months ago on the grounds that I am under 13 years old, which is completely untrue. I am of legal age, and as a result of this false claim, both my account and Android device were banned from the platform. When my account was closed, I lost access ...
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