On August 22, 2025, while playing an online game through WePlay, my account suddenly received a device ban even though I had not committed any rule violation. I was in the process of improving and upgrading my account, and there was absolutely no cheating, inappropriate behavior, or suspicious activity involved. Despite this, I was unfairly banned, and now I am completely blocked from accessing my game.
I submitted feedback through WePlay’s support section, but I have not received any reply so far. My account ID is 94734891. This is the first time I have ever experienced such a problem, and I had no issues with my account before this incident. In addition, I had previously spent ₺40 to purchase 600 gold within the game.
I am demanding that this unjustified device ban be lifted immediately and that my access to my account be restored. WePlay must stop penalizing users without evidence and provide fair resolutions when loyal players report these issues.
My WePlay account has been wrongfully hit with a device ban, and I am beyond frustrated. I’ve done absolutely nothing wrong, yet I’ve suddenly lost access without warning or justification. This ban came out of nowhere, and I demand that it be lifted immediately. I’ve been using the app regularly an...
My WePlay account (ID: 57926350) has been hit with a device ban, and I have no idea why! I was using the app as usual when suddenly, I found myself completely locked out. This is extremely frustrating, and I demand that this issue be resolved. I understand that security measures are sometimes neces...
Out of nowhere, my WePlay account was permanently banned at the device level—without warning, without reason, and without explanation. I don’t even know what triggered it. One moment I was logged in and playing, and the next, I was completely locked out of my account with a “device ban” message. I ...
On August 31, 2025, my Weplay account (ID: 97554031) received a device ban even though I did not commit any rule violations. The device I use is a Redmi Note 10 Pro. Before this permanent device ban, I had only received a one-week temporary ban, but I was never given any explanation for it. After t...
While I was playing on WePlay, another user reported me and I suddenly received a device ban. I’ve reached out to customer service multiple times, but I still haven’t received a proper or helpful response. I’ve been completely locked out of the game, and my device is banned for no valid reason. I’v...
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