While I was playing on WePlay, another user reported me and I suddenly received a device ban. I’ve reached out to customer service multiple times, but I still haven’t received a proper or helpful response. I’ve been completely locked out of the game, and my device is banned for no valid reason.
I’ve never used inappropriate language or violated any rules. I’ve always played respectfully, both in this account and in my previous account from last year. This new account was just getting started when this unfair ban happened. What’s worse is that the ban was placed without any voice or screen recording as proof. Apparently, players can now just report you and get you banned without evidence.
I’m asking the WePlay team to review this case immediately and lift the device ban. This kind of action without a thorough investigation is unjust. I’ve been a loyal player, and I deserve fair treatment. Please restore my access so I can enjoy the game again without being unfairly punished.
Hello WePlay Support Team, I’m reaching out because both my account and device have been unfairly banned from using your platform. I have no idea why this happened — I haven’t violated any community guidelines or behaved inappropriately in the app. Yet now, I am completely locked out and unable to ...
My WePlay account has been wrongfully hit with a device ban, and I am beyond frustrated. I’ve done absolutely nothing wrong, yet I’ve suddenly lost access without warning or justification. This ban came out of nowhere, and I demand that it be lifted immediately. I’ve been using the app regularly an...
Out of nowhere, my WePlay account was permanently banned at the device level—without warning, without reason, and without explanation. I don’t even know what triggered it. One moment I was logged in and playing, and the next, I was completely locked out of my account with a “device ban” message. I ...
My WePlay account and the phone number linked to it were suddenly banned, and I’m extremely frustrated by the lack of transparency and fairness in how the situation was handled. I understand the reason cited for the ban, but I want to emphasize that I was falsely accused and unjustly punished. Duri...
My WePlay account and device were suddenly banned without any explanation. I was simply messaging as usual when, out of nowhere, I was locked out. I did absolutely nothing wrong, and this is the first time I’ve ever experienced such an issue on the platform. I have spent a full year building my pre...
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