Watsons Love My Skin Deodorant Caused Severe Burning and Skin Reaction

I bought approximately 7–8 Watsons Love My Skin Perfume Effect Evening Sun deodorants for both men and women from the İzmir Hatay Nokta Watsons store around 22.08.2026. When I used the product today, I felt a severe burning sensation in my underarms. When I checked, I saw that the area was completely swollen and red, and it has now turned into a wound. I am currently using a burn cream at home, but I have not yet seen a doctor. I am very disturbed that a personal care product caused such a strong skin reaction without any clear warning on it. If this deodorant has such a side effect or can cause similar reactions, I believe this should be clearly stated on the packaging, and if necessary the product should even be removed from sale. I request that this situation be investigated, that necessary safety checks be carried out on the product, and that I be informed in detail about the outcome. I also expect measures to be taken so that no other customer experiences the same problem.
Dear Customer Figen Ş. Your feedback is very valuable to us. We will get back to you as soon as possible. We are always happy to assist you with your thoughts and experiences. You can reach us via the “Support” section on our website and mobile app, or through WhatsApp, 7 days a week from 09:00 to 22:00. We wish you wonderful days as the Watsons family. Watsons Contact Center
Dear Customer Figen Ş. Your experience has been thoroughly examined by our relevant team, and a response has been provided to you. We are always happy to assist you regarding your thoughts and experiences. You can reach us through the “Support” section on our website and mobile app, as well as via WhatsApp, 7 days a week from 09:00 to 22:00. We wish you wonderful days as part of the Watsons family. Watsons Communication Center





