Nivea Deodorant Caused a Painful Skin Reaction
I purchased a NIVEA deodorant in Sultanbeyli, Istanbul. I opened and used the product for the first time yesterday. When I woke up the next morning, I found that the areas where I had applied the deodorant were severely red and irritated. The skin, especially where the deodorant came into contact with recently shaved areas, became bright red and extremely sensitive.
Because this reaction has negatively affected my health, I request that the product be investigated and that I receive a full refund for the purchase associated with order #11320760293. I also ask that my skin reaction be taken seriously, that the appropriate quality and safety checks be carried out, and that I receive a clear explanation regarding the outcome of the investigation.
Dear Consumer, Thank you for contacting us. As Nivea, our goal is to meet the expectations and needs of you valued consumers with the high‑quality and reliable products we offer in the personal care and cosmetics sector. You can reach us regarding any complaints through our Nivea Skin Care Hotline. We thank you for your interest, and as the Nivea family we wish you healthy and beautiful days. Sincerely, Nivea Skin Care Hotline Fax: 0216 576 22 00
