Missing Reward Points After Watsons Purchase on November 6

I placed a transaction on the Watsons website on November 6, 2023, excitedly awaiting the arrival of my order. When I received the parcel, I realized that five items were missing from the shipment, much to my dismay. I immediately tried to call them using the provided phone number, but all I got was...

I spent over 500 TL on the Watsons app, enticed by the promise of receiving 250 TL in reward points. My excitement, however, quickly turned to frustration. The points were supposed to be credited to my account shortly after the announcement date (September 1st), but they didn't appear until much lat...

I have been trying to update my phone number on my Watsons account but cannot connect with customer service in any way. Neither the app nor the website provides an option to update my phone number, which is incredibly frustrating. I have accumulated loyalty points on my account, but I cannot use th...

My Watsons card with the number 2620011002338 had a balance of 38,551 points. However, it later showed a negative balance of -38,551 points. I have not made any transactions that would justify this deduction, which makes the situation even more concerning. I urgently request to be contacted regardin...