My Watsons card with the number 2620011002338 had a balance of 38,551 points. However, it later showed a negative balance of -38,551 points. I have not made any transactions that would justify this deduction, which makes the situation even more concerning. I urgently request to be contacted regarding this issue, to be assured that I will not experience any problems with my card, and for the situation to be corrected and my points to be reinstated. I rely on these points for regular purchases, and this unexpected issue has disrupted my shopping plans. It is disappointing to see such an error occur without any notification or explanation. I respectfully submit this request.
I made a purchase from Watsons on November 6, expecting reward points to be credited to my account. However, the points were never added. Despite checking the app daily, I was told, "The points were credited, but you didn’t see them," which feels dismissive and unprofessional. As a loyal customer, ...
I have a card number 2620005440062 from Watsons. I have never had any problems while shopping online, but today I forgot my password while shopping. I...
I made a purchase at Watsons worth 500 TL for campaign points that values at 250 TL. Despite complying with all the campaign conditions, I was unable to use my points due to Watsons' own system error until the expiration date of the points on June 25th. I also shared screenshots of the issue with th...
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