I'm tired of Vodafone's constant lies and misleading information, which only cause embarrassment and waste of money. They persuaded me to upgrade to an unlimited plan by promising 45GB of hotspot data for only 29 TL (the main reason I switched). I was supposed to have a monthly internet sharing allowance of 60GB. However, they now claim that there is no such deal and that I must pay 150 TL for a regular 20GB package. Every year, the same problem arises: whenever we change our plans, we are subjected to months of misery. I desperately need someone knowledgeable to call and finally solve this problem. Vodafone, enough already! I demand honesty and transparency. Stop misleading your customers by making false promises. It's time to put an end to this nightmare and treat your devoted customers with dignity and fairness.
Since last year, Vodafone has been raising the price of my "high" package while making it less good. I used to pay 130 TL for a package with 30 GB of data, but in July of last year, they switched me to a package that wasn't reliable and said I didn't have internet. Since October, this 25 GB package,...
I am a Vodafone customer, and a customer service rep offered me an upgrade from my 30GB Red plan to a 40GB plan for 200 TL, saying that my social media use (YouTube.com, Instagram, WhatsApp, etc.) would not count toward my data limit. I took them at their word and took the offer. But in the first mo...
As my Vodafone contract is almost up, their customer service reps reached out to me. I told them that I was planning to switch to another provider because I could get 20 GB of data for 169 TL. The Vodafone representative tried to keep me as a customer by offering 20 GB of internet specifically for s...
I'm a Vodafone customer. In May, I paid 200 TL for a one-time 50GB internet package. When I checked my bill, I discovered that I had been charged 300 TL for the package. When I contacted customer service, they created a complaint ticket and assured me that a 100 TL credit would be applied to my next...
I switched my mobile number to Vodafone three months ago, and I was promised a seamless transition to a billing plan. However, despite repeated attempts and assurances, I remain stuck on a prepaid plan with limited data. Currently, I am paying ₺350 for a mere 25GB of data, which is severely restric...
Comments