I switched my mobile number to Vodafone three months ago, and I was promised a seamless transition to a billing plan. However, despite repeated attempts and assurances, I remain stuck on a prepaid plan with limited data.
Currently, I am paying ₺350 for a mere 25GB of data, which is severely restricting my internet usage. I was particularly drawn to Vodafone's bill plans, which offer unlimited social media usage and 25GB of data for ₺350 – the same price I'm paying now for a significantly inferior plan.
When I initially switched to Vodafone, I was informed that the bill plan would be activated within a month. However, three months have passed, and I am still unable to access the promised plan. I have contacted customer service numerous times, but each time I am met with vague excuses and empty promises.
I switched my Vodafone postpaid line to prepaid. On May 31, 2025, I called Vodafone customer service multiple times about this issue and was told that, including a cancellation fee of just over ₺400, my final bill would be around ₺900. However, contrary to what Vodafone stated, they issued a bill fo...
I'm tired of Vodafone's constant lies and misleading information, which only cause embarrassment and waste of money. They persuaded me to upgrade to an unlimited plan by promising 45GB of hotspot data for only 29 TL (the main reason I switched). I was supposed to have a monthly internet sharing allo...
I've been using Vodafone for my phone plan, and my internet data ran out really quickly in just 2 days. This caused me to go over my data limit, and now my bill is a huge 850 TL (my plan is only 167 TL). Because of my job, I had to reluctantly buy more data (10 GB), but it disappeared really quickly...
I am a Vodafone customer, and a customer service rep offered me an upgrade from my 30GB Red plan to a 40GB plan for 200 TL, saying that my social media use (YouTube.com, Instagram, WhatsApp, etc.) would not count toward my data limit. I took them at their word and took the offer. But in the first mo...
By becoming a Vodafone customer, I made a huge mistake. I switched to their prepaid plan, and everything began to fall apart after only two months. I'm now being charged exorbitant fees and receiving a message that says, "Your number is not available for this type of call." I can't even contact thei...
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