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My Costly Surprise with Vodafone During My Cyprus Trip

October 4, 2023 6:36 PM23

Hello, during my 6-day trip to Cyprus, Vodafone charged my account 1469 TL for services I never used, as well as an additional 279 TL for unspecified charges. In their app, they haven't included any usage information or a visual bill. Furthermore, they sent me a message threatening to disconnect my line in three days if I did not pay an outstanding 1800 TL, which I find completely unfair. I need to dispute these charges on my bill right away. Dealing with this situation has been extremely frustrating, especially since I expected a trouble-free trip. The lack of transparency by Vodafone, as well as the threat of disconnection, have added unnecessary stress to my trip. My phone number is 5447***22.

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