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Vodafone's Mobile Payment Mishap

Vodafone's Mobile Payment Mishap
Engin
July 27, 2023 1:09 PM20

Vodafone charged me an exorbitant 1250 TL when my bill should have been only 118 TL. That's insane! To make matters worse, they've been deducting 149 TL from five different companies via Vodafonepay multiple times. What exactly is going on? When I contacted Vodafone about the overcharging, they had the audacity to tell me that I would have to wait 7-10 days for a resolution. Why should I wait for them to make a mistake? And, get this, they had the audacity to charge me an extra 24 TL for a feature that prevented package overages! Shouldn't that be considered a basic service? Enough is enough. I'm canceling my subscription immediately, and I'm not going alone—I'll be joined by thousands of others! This has been a frustrating and unfair experience, and Vodafone must be held accountable for its actions.

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