The previous month, I made three separate purchases of international roaming packages from Vodafone. Despite this, they continued to charge my card a total of 2,800 TL. They will not issue a refund under any circumstances, despite the numerous complaints that have been filed against them. They assure me that they will get in touch with me, but I know that those assurances are just words. Attempting to get in touch with a customer service representative is a nightmare that never ends. It is beyond all measure of frustration. In the event that this issue is not resolved in a timely manner, I will be switching to a different carrier. I insist that you immediately reverse these unreasonable charges to my account.
Vodafone charged me an exorbitant 1250 TL when my bill should have been only 118 TL. That's insane! To make matters worse, they've been deducting 149 TL from five different companies via Vodafonepay multiple times. What exactly is going on? When I contacted Vodafone about the overcharging, they had ...
I've used Vodafone for a long time and have 3 postpaid lines. But this month, without my permission, Vodafone added an internet package to my account for no clear reason. When I tried to get out of it, they told me I would have to pay a fee. Because of a mistake made by Vodafone, an 182 TL cancellat...
I am a Vodafone Turkey customer who uses the Red 18 Tariff. Unbeknownst to me, they added an international internet usage package to my line while I was away. This package was activated three times in one hour and was subsequently charged to my account. I'm not requesting a refund for the first acti...
Once again, Vodafone has slapped me with an unjustifiable bill of 1087.4 TL. Despite winning my April dispute over the 504 TL bill, they have failed to refund me the owed amount of 449 TL, and now they claim that the bill was reviewed by their relevant service and deemed valid. Not stopping there, t...
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