On February 10, 2024, I made a purchase from Vivense for the 'Marmo Kitchen Table, Glossy White Marble, 60x100' with order number 368006847821. Even after waiting for 16 days for the delivery, the company tried to cancel the order and assured a refund within 14 business days. I inquired about the delay in receiving the product and the reason behind the 16-day hold on my payment. I do not accept the excuse of 'unable to procure' for an item that was sold, and I demand delivery of my product. I want to emphasize that I will explore all legal avenues at my disposal.
I ordered the Juno Coffee Table (TB4-133) from Vivense on January 31st, and the mobile app indicated it would be delivered between February 26th and 28th. When I called Vivense on February 26th-27th, I learned that the product couldn't be supplied at all. They offered a refund, so I requested it on ...
I wanted to share my terrible experience with Vivense. I purchased a coffee table, and after waiting for 40 days without any indication of it being delivered, I made the decision to cancel my order. Upon my inquiry regarding the delivery date, they explained that there was a shortage of raw material...
I ordered a set of four taupe coffee tables from Vivense on 25/12/2024, but even after 50 days, I still haven’t received them. The estimated delivery date was listed as January 31 - February 5. Despite contacting customer service four times, all they did was open a complaint request without offering...
On 7.6.24, I placed an order with Vivense. Despite contacting you twice to request an expedited delivery, my order was shipped on the very last day of...
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