I purchased a bed and frame and mattress from this company in late 2023, It took them over 2 months to deliver this to us, and it was the wrong bed and parts. We got the bed 3 months ago. My daughter went to get into bed last night and the bed frame fell to the floor onto her foot!!! My daughter is a 12-year-old child, so it was not because of weight. Broke foot!!!!!! I spent over ₺200,000 from this company within the year. Everything is so cheap and falling apart. Everything arrived late and they had no phone numbers to call for help. The delivery guys smoked in my home without even asking. I am beyond pissed off from this company!!!! I will review you every place I am able. They turned off comments on Facebook. They delete your post on IG because people are pissed!! Save yourself the headache from this so-called company!!!!!!
Avoid this company! I asked right before ordering the furniture if its possible all things would be delivered together and at a time convenient for me. I dont live in Turkey. We agreed the the furniture will be delivered when I come back after 2 months. Then the nightmare began… I got several phone ...
When we opened and assembled the product, we noticed that the parts did not fit together properly and were not sturdy. We tried to contact Vivense but could not reach anyone or find a phone number. We were told to contact them via email, but no one responded. I indicated through WhatsApp that I want...
Did you know that when you buy a product from Vivense, a furniture brand in Turkey, they only provide support for 2 years and then completely abandon you? If a problem arises after 2 years, they won't offer any support, paid or free. What's worse, if it's a Vivense-exclusive product and no one else ...
Two months ago, I ordered furniture that never arrived. After waiting for an extended period, I made the decision to cancel the order. Now, I'm facing a new problem: I'm unable to receive a refund for my purchase. I've been attempting to contact the company via phone, but their response has been con...
We bought a bedroom set from Vivense last October, and because our house was still under construction, we kept the items in their sealed boxes. On May 5, 2024, we received the installation packages. The assembly team arrived on May 7th, and upon opening the packages, they discovered damage to four p...
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