I sold and shipped an item through Vinted, but it got damaged during delivery. The buyer told Vinted about the damage right away and even sent them pictures through the correct methods. But three days later, I saw that the order had been listed as finished, which was not what either of us wanted. When I called customer service, they said the buyer never said anything, but I have proof that they did. I asked for the problem to be taken to a higher level, and since then, no one has talked to me. It's very annoying. Vinted is great when everything goes well, but as soon as something goes wrong, they vanish. No one is responsible, and no one is getting the treatment they need. Just silence. I'm really let down. I won't use them again if this is how they deal with problems.
I sold a dress with a brand name on Vinted, and everything appeared normal until the buyer suddenly asked if it was real. Vinted halted the transaction and kept my money without even asking me beforehand. Right once, I submitted the original receipt from the store and included pictures of the tags a...
I ordered something from Vinted over a month ago, and the delivery date has been pushed back several times without any updates or explanations. What really bothers me is that Vinted provides merchants what seems like infinite grace periods—up to six weeks or more—for an item to get there. But as a b...
Gift Card Granny helped me to correct an inadvertent e-gift card delivery to the incorrect email address. Not once, but four times I contacted someone online in hopes of having the error corrected. Every time I received the same general answer that my request couldn't be handled. Only automated resp...
For a program I have been using for more than 3 years, I took a lot of time penning a thorough, honest, and absolutely legitimate review on TrustRadius. I even sent a screen grab and other strong evidence to support it. But let me say what? They hardly gave publishing it much thought either. Rather,...
It has been chaotic trying to get paid by Prime Opinion. They originally assured me everything was good and my account was current. They then claimed that there was a kind of problem with withdrawals and that I would be informed once it was corrected. That was weeks ago. I have not heard since then....
Comments