I am experiencing persistent technical issues during the payment process for scheduling a Poland visa appointment through VFS Global’s online system. Despite reaching out via email and calling your customer support, the problem remains unresolved. I have followed all the suggested steps, including clearing browser history, trying different browsers (as advised, including Firefox), and using alternative devices. None of these measures have resolved the issue. It is unacceptable for a company of your scale to fail to provide a functional payment system, which is a fundamental part of the visa application process. This inefficiency has caused considerable delays and frustration. The following points need urgent clarification: 1. Are you aware of this ongoing technical issue? 2. If so, why has there been no permanent solution implemented yet? 3. Why does your customer support repeatedly suggest ineffective steps instead of escalating the matter for proper resolution? As an international organization, VFS Global is expected to uphold professional standards. The inability to address such a basic issue is highly disappointing. Should this matter remain unresolved, I will escalate my concerns to relevant authorities, consulates, and public platforms to highlight the inconvenience caused by your service shortcomings. I urge you to take immediate and effective action to resolve this issue. Application Reference Number: PLTR79523066226
For the past three weeks I have been trying to book a Bulgaria visa appointment through VFS Global in Istanbul, but despite multiple attempts on my own computer and three other people’s computers the system keeps sending us back from the payment stage and then locks our accounts. None of us have bee...
I have been trying to book a Poland visa appointment through VFS Global, but accessing the website is incredibly difficult. The verification code required for login never arrives, leaving me completely stuck when I need to check for available appointments. Since VFS Global is the only authorized ag...
I have been unable to access the VFS Global portal to book a Belgium visa appointment for nearly three weeks. The Vow portal information form states that appointments can be made directly through the portal, but the system doesn’t allow me to proceed. The appointment screen does not load or function...
I received an invitation to work in Poland two months ago and have been trying to schedule an appointment on their website ever since. However, despite multiple attempts and phone calls, I am unable to secure an appointment and my invitation is quickly running out. The customer service representativ...
I have been trying to book an appointment on the VFS Global website for weeks, but the system is completely unreliable. At first, I couldn't even log in due to constant errors. When I finally managed to access my account, the site crashed at the payment step, preventing me from completing my booking...
Comments