I applied for a Netherlands tourist visa through VFS Global and joined the waiting list on January 29, 2025. Shortly after, I received an email confirmation stating that I was on the waiting list and that I would be notified via email when an appointment became available. However, it has now been 1.5 months, and I have not received any update.
Two days ago, when I logged into my VFS account, I was shocked to see that my application had been deleted. I immediately contacted customer support via email and phone. The email support agent told me they couldn’t check the waiting list and suggested that I reapply. However, the phone support agent claimed they could check it and took my passport number to create a complaint ticket—but no one has responded since.
My flight date is approaching, and I am completely stuck without a visa. The lack of response and the careless attitude of telling me to reapply as if nothing happened is unacceptable. VFS Global must fix this immediately and reinstate my application.
On April 25, I submitted my application for a Netherlands visa through VFS Global. Since then, I’ve been trying to track my application status using the provided reference number, but the system keeps giving an error and does not recognize my case. What’s even more worrying is that I have no idea w...
I booked a tourist visa appointment for the Netherlands through VFS Global, but it was mistakenly scheduled as a short-term other type visa. When I tried to rebook for the correct business visa, the system would not allow it because my current appointment is still active. I contacted VFS Global to c...
I’ve been trying to get a Dutch visa for the past 3 months. I receive emails, but the VFS Global system doesn’t allow me to select an appointment date. I’ve emailed them about the issue, but there’s been no response. I’ve even tweeted without any reply. After reading through others’ complaints, I se...
I tried to book an appointment for a Netherlands visa through VFS Global and had problems from the start. Despite making a payment, the system kept saying that my booking request was being processed and to check back in 5 hours. Even after waiting for 48 hours, there was no change in my appointment ...
Comments