VFS Global Netherlands Visa – Application Disappeared, No Response
I applied for a Netherlands tourist visa through VFS Global and joined the waiting list on January 29, 2025. Shortly after, I received an email confirmation stating that I was on the waiting list and that I would be notified via email when an appointment became available. However, it has now been 1.5 months, and I have not received any update.
Two days ago, when I logged into my VFS account, I was shocked to see that my application had been deleted. I immediately contacted customer support via email and phone. The email support agent told me they couldn’t check the waiting list and suggested that I reapply. However, the phone support agent claimed they could check it and took my passport number to create a complaint ticket—but no one has responded since.
My flight date is approaching, and I am completely stuck without a visa. The lack of response and the careless attitude of telling me to reapply as if nothing happened is unacceptable. VFS Global must fix this immediately and reinstate my application.
My issue was not resolved. They made me write the same things to another email address. Then they gave the same answer. I was victimized. I am complaining.
