I am writing to report a serious issue regarding my visa application dated July 21, 2025. I attempted to book an appointment under the “tourist: première demande” category through your system and completed the process after checking everything multiple times. However, due to the system being overloaded and slow, the appointment category somehow changed to “professional: première demande” without my knowledge. I believe this was entirely due to a technical error on your end, as I had prepared all my documents for a tourist visa application, and I am certain that I selected the correct category when logging in. At my appointment on July 21, despite explaining the situation multiple times to the VFS staff and showing that all my documents were appropriate for a tourist visa, my application was rejected. I had spent days trying to get this appointment, and since the system is not opening any new slots, I have been unable to reschedule for another date. All my documents are ready, the tour package has already been purchased, and my flight tickets and hotel reservations have been made. Other people joining the same tour have already received their visas, all payments have been completed, and I have taken annual leave from work. My travel date is August 5, 2025, and I will return on August 12, 2025. My flight on August 5 is scheduled for 07:30, and the ticket is confirmed. The rejection of this application is in no way due to any mistake on my part. I have been victimized by a system error. With just a few days left until my trip, I will report you everywhere for this selfish behavior, and I will also make sure to reclaim the appointment fee you unjustly charged me for a service you did not provide.
Hello, I urgently need help with managing my family’s France Schengen visa appointment through VFS Global. We initially booked a visa appointment, but we now need to change the appointment type to première demande (first-time application). Unfortunately, the VFS system doesn’t allow this type of mod...
I applied for a Netherlands tourist visa through VFS Global and joined the waiting list on January 29, 2025. Shortly after, I received an email confirmation stating that I was on the waiting list and that I would be notified via email when an appointment became available. However, it has now been 1....
My boyfriend and I applied for a Schengen visa to Denmark on the 8th of July, 2025. We submitted our tourist visa application over a month ago, and we...
I've been trying to book a visa appointment with VFS Global for France. Despite receiving an error email on March 28 at 18:36, no response was provided. After contacting customer service, I still received no assistance. Today, on April 29, 2024, appointment slots reopened, but I'm still encountering...
As shown in the screenshot I attached, I’ve been completely unable to log into the VFS Global France appointment system. Because of this ongoing issue, my planned trip has been delayed for nearly a month. Despite calling and emailing VFS multiple times, the problem still hasn’t been resolved. It’s ...
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