VFS Global France Visa Appointment Payment Error

VFS Global France Visa Appointment Payment Error
VFS Global France Visa Appointment Payment Error
Bade
VFS Global
April 29, 2024 3:42 PM179

I've been trying to book a visa appointment with VFS Global for France. Despite receiving an error email on March 28 at 18:36, no response was provided. After contacting customer service, I still received no assistance. Today, on April 29, 2024, appointment slots reopened, but I'm still encountering errors during the payment process. Even after sending emails, no response has been received, and customer service has been unhelpful. I have an appointment, but I keep encountering errors during the payment process, despite trying different browsers.

Attachment 1: Error Screenshot

VFS Global
May 2, 2024 12:18 PM (2 days after complaint)

Dear Applicant, First of all, we would like to thank you for your feedback sent to VFS Global & Gateway Visa Application Center. To provide you with faster service, we kindly request you to send your request along with your contact information. We would like to inform you that we will be happy to assist you. Sincerely, VFS Global & Gateway Customer Relations Management

Bade
May 3, 2024 12:04 PM

Although I provided my contact information via email, I did not receive a response.

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