Getting a Visa Appointment with VFS Global Seems Almost Impossible

I have scheduled an appointment with VFS Global on February 5, 2024. However, due to an error in entering my passport number, I had to schedule a new appointment without canceling the current one. My wife and I have been struggling for days to schedule our appointments on the same day, but we have received no help or attention. Despite our efforts, we face indifference. No one is assisting in resolving the issue, and all we receive is a repeated request to send emails. We hope for a speedy resolution, and if VFS responds, please offer a phone number.