Czechya Tourist Visa Appointment Date Change Error
I had booked an appointment for a Czech Tourist Visa for myself and my spouse on March 25, 2024, from Ankara. I wanted to change this appointment date and contacted them by phone. They informed me that I had the option to change the date twice, but it could only be done through the website. When I clicked on 'Reschedule Appointment,' I encountered an error message saying 'dashboard.Messages. Error messages.Message3'. When I reached out to VFS Global via email, they instructed me to clear my browser history and cookies. I followed this step, but the situation remained unchanged. Upon contacting them again, I received a response advising me to try from a device I hadn't used before after some time had passed. Even after waiting a day and trying from a different device, the outcome remained the same. I demand a prompt resolution to this issue for changing the appointment date.
Dear Applicant, First of all, we would like to thank you for the feedback you sent to our VFS Global & Gateway Visa Application Center. To provide you with faster service, we kindly ask you to send your request along with your contact information. We would like to inform you that we will be happy to assist you. Best regards, VFS Global & Gateway Customer Relations Management
I am also facing the same issue when I am trying to reschedule my appointment on the VFS portal.