VFS Global France: Cannot Create Account Due To 999 Error

For the past five days I have been unable to even start my France tourist visa application because I cannot create a mandatory VFS Global account. Each time I enter my details and correctly type the OTP sent to my email, the website shows the error “Session Expired or Invalid (999)” and the registration never completes. At times it also says that I have reached the maximum OTP limit and must wait 774 minutes, because I had to request new OTPs after the registration kept failing. Because of this technical problem on VFS Global’s side, I am completely blocked from booking an appointment or submitting my visa application. I have carefully tested this on different browsers, devices, internet connections and even different email addresses, but the same error continues. I have been experiencing this issue since 3 November 2026 and it has continued without any improvement until today, 7 November 2026. The screenshot I have attached clearly shows the “Session Expired or Invalid (999)” error on the VFS Global website. On 3 November 2026 I emailed [email protected] about the problem and attached screenshots. I first received an automatic reply asking for an application reference number and application centre, which I do not have because I cannot even create an account. On 4 November 2026 I sent a detailed follow‑up describing all my attempts. The response I received only stated that VFS systems are working and repeated generic advice such as clearing cache and cookies, waiting 30 minutes or 24 hours if locked, using a different browser or device, changing the page language, using a computer instead of a phone, or creating a new account. I followed every one of these suggestions, but I still encounter the same 999 error and no one seems to have looked into my specific case. On 7 November 2026 I also filed a complaint on Şikayetvar because I still could not access the system. My main expectation is that VFS Global’s technical team urgently investigates and fixes this registration problem in their system so that I can create my account normally and book an appointment myself. If this cannot be resolved quickly, I request that VFS Global manually creates or activates my account or books an appointment for me by another method, such as email or phone, so that my France tourist visa application is not delayed any further due to a technical fault beyond my control.