I scheduled an appointment for a tourist visa through the VFS Global France Ankara office on March 31, 2026, and completed the payment on the same day.
However, since my residence address is in İzmir, I was later informed that I could not proceed with the application through the Ankara office due to residency requirements, and that my application would not be processed.
On the same day, March 31, 2026, I submitted both a cancellation request and a refund form for my appointment. Despite this, a significant amount of time has passed, and neither my appointment has been canceled nor has any refund been issued to me.
My appointment/application number is FRR24130053724. Throughout this process, I have only been able to communicate via email. Even though they clearly stated that my application could not be processed due to my residency, no concrete action has been taken regarding the refund.
If the Ankara office cannot provide service due to my İzmir residency, then my cancellation and refund request submitted on the same day should have been processed just as quickly.
I request that my appointment be canceled immediately and that the full amount paid for application number FRR24130053724 be refunded to me without any deductions.
On September 19, 2025, I booked an appointment for a Bulgarian tourist visa at the VFS Global Ankara application center. Since there was no availability in my region, I scheduled in Ankara and paid a total of ₺3,792.61 including extra service fees. My payment transaction number is 25262mead0501**63 ...
I mistakenly booked a VFS Global visa appointment for the Czech Republic in İzmir, even though I reside in Ankara. I realized the mistake immediately and tried to cancel it within 30 minutes, but I was informed that refunds are not possible. However, I am not requesting a refund—I just need the appo...
I'm writing to tell you about my experience with the online platform from VFS Global. Even though I put my address as Antalya, I was still able to cho...
For about two months I have been trying to get an appointment through VFS Global for a France visa from both Istanbul and Izmir application centers, but due to constant system errors I have not been able to finalize any appointment. The system repeatedly shows different errors such as “account block...
I booked an appointment with the French Consulate in Ankara through the VFS Global France website for December 8, 2023. Later, we needed to cancel this appointment and schedule a new one due to an inconvenience. When we called Customer Service to cancel the December 8th appointment, they instructed ...
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